Front Office Supervisor

Front Office Supervisor

15 Oct

|

Mandarin Oriental Hotel Group

|

Sharjah

15 Oct

Mandarin Oriental Hotel Group

Sharjah

Responsibilities:

- Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.

- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.

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▶️ Front Office Supervisor
🖊️ Mandarin Oriental Hotel Group
📍 Sharjah

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