13 Oct
PALAZZO VERSACE HOTEL
Dubai
JOB SUMMARY Main Duties/Responsibilities:
xc2xb7Ensure guests live the xe2x80x9cUltimate Experiencexe2x80x9d.
xc2xb7Provide hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.
xc2xb7Handle guest complaints according to policy.
xc2xb7Ensure room/restaurant set up is according to set standard.
xc2xb7Develop and maintain an elegantly appointed environment, with superior colleagues, dedicated to an attentive, distinctive experience for all dining periods.
xc2xb7Perform opening and closing duties as when required ensuring that the outlet will be ready for the business opening.
xc2xb7Ensure the correct and consistent service techniques for various meal periods is done.
xc2xb7Anticipate, in advance, all materials and supplies and assure their availability.
xc2xb7Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
xc2xb7Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
xc2xb7Promote good public relations and handle complaints or concerns of guests.
xc2xb7Utilize the computer system in ringing, printing and closing checks as well as shift reports.
xc2xb7Respond properly in any hotel emergency or safety situation.
xc2xb7Identify guest preferences and communicate with the teams.
CANDIDATE PROFILE
xc2xb7High school Diploma/Hotel School Degree.
xc2xb72 years minimum in a similar role in a 5 * international environment
xc2xb7Up-selling skills training, HACCP.
xc2xb7Knowledge of Micros system
xc2xb7Excellent spoken and written English
xc2xb7Experience working in a multi cultural environment.
xc2xb7Organized and well planned.
xc2xb7Able to work with speed and efficiency throughout maintaining positive attitude.
PALAZZO VERSACE HOTEL L.L.C
▶️ Waiter/waitress Russian Speaker
🖊️ PALAZZO VERSACE HOTEL
📍 Dubai