14 Oct
Amazon
Dubai
Senior Product Manager, Amazon Business India
Opportunity: The IN B2B market consists of 63 million Micro & Small Customers and 0.5 million Medium & Large customers, together spending $400 billion annually. The Amazon Business team is creating solutions for this market segment.
Problem: Over the past years, individual shoppers in India have come to appreciate the convenience, infinite selection, and competitive pricing that Amazon offers. While Indian businesses desire many of the same benefits, e-commerce is still not a preferred or reliable purchase option for them. The needs of Indian businesses differ from individual shoppers, and the current consumer-oriented B2C platforms do not fully address business purchase requirements.
The PM team at Amazon Business intends to solve this problem by making online buying as simple, reliable, and cost-effective for businesses as it is for individuals.
This means that the PMs in Amazon Business India must re-examine every aspect of the customer's journey—browsing, selection, price display, checkout, payment, delivery, and returns experience—and enhance them to fit the needs of business customers. Additionally, the team must build new products, such as approval workflows, GST compliance, multi-user accounts, and spend analytics reports, to address the unique requirements of Indian business customers. We face complex problems, ambiguity, and a fast pace similar to a startup, but within the larger Amazon organization.
The Role: This role will own the charter to significantly improve the enterprise procurement experience by partnering with tech teams, global/IN product development teams, marketing, operations, legal, accounting, tax, and finance teams.
The roadmap will include a mix of IN-first products and adaptations of global product features.
The ideal candidate will be enthusiastic about managing challenging, ambiguous projects across multiple teams and locations. He or she will be comfortable marshaling large amounts of data to make decisions and build business cases.
The right candidate will share Amazon's passion for the customer—someone who understands the importance of compelling features and functionalities in driving great customer and seller experience.
Minimum Requirements:
- 5+ years of product or program management, product marketing, business development, or technology experience
- Master's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end-to-end product delivery
- Experience with feature delivery and trade-offs of a product
- Experience as a product manager or owner
- Experience owning technology products
- Experience in influencing senior leadership through data-driven insights
- Experience working across functional teams and senior stakeholders
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