13 Oct
Careers International
Dubai
Responsibilities:
1. Operational Management:
- Oversee daily operations of the restaurant.
- Ensure smooth service and customer satisfaction.
- Manage staff schedules and workflow.
- Staff Management:
- Hire train and supervise restaurant staff.
- Conduct performance evaluations and provide feedback.
- Address and resolve staff issues or conflicts.
- Customer Service:
- Ensure high levels of customer satisfaction through excellent service.
- Handle customer complaints and ensure they are resolved promptly and effectively.
- Foster a positive dining experience for guests.
- Financial Management:
- Monitor and control operational costs.
- Manage the restaurant s budget and financial performance.
- Prepare financial reports and analyze performance data.
- Inventory Management:
- Manage inventory ordering and stocking of supplies.
- Maintain relationships with suppliers and negotiate contracts.
- Ensure compliance with health and safety regulations.
- Marketing and Promotion:
- Develop and implement marketing strategies to attract new customers.
- Plan and oversee promotional events.
- Utilize social media and other platforms to enhance the restaurants visibility.
- Compliance and Standards:
- Ensure the restaurant complies with health and safety regulations.
- Maintain high standards of food quality and presentation.
- Implement and monitor compliance with company policies and procedures.
Qualifications:
1. Education:
- Bachelor s degree in hospitality management business administration or a related field (preferred but not always required).
- Experience:
- Proven experience as a restaurant manager or in a similar role.
- Experience in customer service management.
- Skills:
- Strong leadership and managerial skills.
- Excellent communication and interpersonal skills.
- Ability to manage and motivate a team.
- Proficiency in restaurant management software.
- Strong problemsolving and conflict resolution skills.
- Personal Attributes:
- High level of organization and attention to detail.
- Ability to work in a fastpaced environment.
- Flexibility to work evenings weekends and holidays.
- Certifications:
- Food safety certification (depending on local regulations).
-Coordinating daily restaurant management operations -Delivering superior food and beverage service and maximizing customer satisfaction -Responding efficiently and accurately to restaurant customer complaints#J-18808-Ljbffr
▶️ Restaurant Manager Female
🖊️ Careers International
📍 Dubai