13 Oct
THE COVE ROTANA RESORT AND
Ras al Khaimah
Job Summary:
As a Housekeeping Supervisor, you are responsible for supervising the daily operation as well as the Room Attendants to ensure standards are followed and cleanliness in all related areas is maintained.
General Duties and Responsibilities:
1. Prepare and delegate daily tasks to Housekeeping Attendants and provide them with necessary resources such as keys and supplies to ensure efficient service on the floors.
2. Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction.
3. Inspect Guest rooms to ensure cleanliness and compliance with the Leading Quality Assurance standards of the Hotel.
4. Monitor room status (i.e., VIP/DND)
and effectively communicate room status to the Front Office Department to maintain an efficient operation.
5. Report damaged items in the room and broken equipment to the Engineering Department, as well as any lost and found items by following the set procedures.
6. Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficient stock levels for operational demands.
7. Evaluate Housekeeping Attendant performance throughout the year and provide effective feedback when needed. Report any performance issues to the Assistant Housekeeper/Assistant Director of Housekeeping.
8. Train Room Attendants on Standards of Performance (SOPs) to maintain the desired level of performance and Leading Quality Assurance standards.
Additional to the above-mentioned requirements, an Employee will at times be expected to perform tasks and duties outside of his/her scope of work as necessitated by work demand.
Job Types: Full-time, Permanent, Contract
Contract length:
24 months
Pay: From AED2,300.00 per month
Application Deadline: 31/10/2024
Expected Start Date: 01/11/2024
#J-18808-Ljbffr
▶️ Housekeeping Supervisor (Ras Al Khaimah)
🖊️ THE COVE ROTANA RESORT AND
📍 Ras al Khaimah