12 Oct
fortis.world
United Arab Emirates
Fortis is a Dubai-based retail tech company focused on the digital interaction experience of retail businesses and their customers. At the core of our endeavor is developing an omnichannel platform and a suite of client interfaces and services spanning web, app, smartPOS systems, and more. These tools empower merchants and customers and assist other businesses collaborating within this ecosystem.
The Fortis solution helps to sell and get paid seamlessly in-person and online with convenience, communicate with customers when needed, attract new customers and retain existing ones, and run the business efficiently. Fortis works for entrepreneurs who are creating businesses for the retail customer. We focus on micro, small,
and medium-sized companies, the most extensive segment that forms the backbone of the modern economy. Still, we are also open to working with large enterprises.
About the role
Fortis is looking for a motivated and dynamic Telesales Officer / Call Centre Executive to join our team. The ideal candidates will have a proven track record in telesales, particularly within the telecom, banking (credit cards), or real estate sectors. This role is commission-based, with lucrative earning potential for high performers.
What you’ll be doing
- Make a minimum of 400 calls per month to potential clients
- Successfully onboard a minimum of 20 merchants each month, ensuring all KYC documents are collected and uploaded to CRM
- Achieve a minimum of 10 signed merchants
- Maintain accurate records of all sales activities and customer interactions in the CRM system
- Provide exceptional customer service and follow up on leads to ensure a high conversion rate
- Meet or exceed monthly sales targets and KPIs
- Collaborate with the sales team to develop and implement effective sales strategies
Who we're looking for
- 1-2 years of experience in telesales or a call centre environment
- Previous experience in telecom, banking (credit cards), or real estate is preferred
- Preferred languages: Hindi, Malayalam, Tagalog, Arabic. Fluent English
- Ability to work independently and as part of a team
- Self-motivated with a results-driven approach
- Familiarity with CRM systems, particularly Pipedrive, is an advantage
- Must hold a freelance visa, golden visa, or be self/spouse/family sponsored
What we offer
- Hybrid work (office and remote)
- Commission-based pay structure
- Fixed commission per month upon fulfilling the condition of onboarding a minimum of 10 merchants with completed KYC documents
- Additional 10% commission of the gross profit for each merchant onboarded beyond the minimum requirement
- Opportunity for full-time employment as a Sales Executive with Fortis based on performance over a 6-month period
Connecting merchants and their customers
Customers, sales, payments, goods, deliveries, employees, orders, discounts, marketing campaigns – everything that connects you to your customers – in one place.
Our main priorities are inspired employees, successful partners, and satisfied clients. We are confident about the way we should act to follow our aspiring heights.
We provide our team members with modern and fully equipped office space as well as a selection of benefits.
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▶️ Telesales Officer
🖊️ fortis.world
📍 United Arab Emirates