12 Oct
Marriott International
Dubai
Job Number 24174653
Job Category Housekeeping & Laundry
Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape.
Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
OUR EXPECTATIONS FROM THE ROLE:
Responsible for the hotel's daily laundry and dry cleaning operation and services. Managing and supervising the contracted laundry/dry cleaning services of associate uniforms, room linen and terry, F&B; and Spa linen and terry.
Experience:
- Having an experience in similar position for at least 24 months with great interpersonal skills and good knowledge of the Laundry Department.
Skills and Knowledge:
- Strong communication skills in English (verbal, listening, writing)
- An effective team player in a team-based environment
- Effective time management skills
- Innovative
- Pro-active and reliable
- Able to work alone and within a team
- Able to do shift work
Specific Duties:
- Managing the day-to-day operations of the plant laundry and uniforms, ensuring the quality standards and meeting the expectations of our guests and associates.
- Manage and supervise the contracted laundry and dry cleaning services of associates uniforms, rooms linen and terry, F&B; linen, and Spa linen and terry.
- Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard.
- Inspect linens and terry for damage and remove from circulation as necessary.
- Communicating the importance of safety procedures, ensuring employee understanding of safety codes.
- Comprehends budget, operating statements, and payroll progress reports as needed to assist in the financial management of the department.
- Manage and supervise plant laundry shift operations and ensure compliance with all policies, standards, and procedures.
- Ordering and managing necessary supplies.
- Works effectively with the Engineering Department on the laundry and uniform room equipment maintenance needs.
- Participate in departmental meetings and communicate a clear and consistent message regarding the departmental goals.
- Provide assistance, support, and training to all levels of the Laundry and Uniforms team.
- Conduct 1 on 1 meetings and staff appraisals.
- Assist in stock taking of all linen and equipment.
- Monitor departmental costs and ensure expenses are kept to a minimum.
- Ensure all requests from guests are carried out.
- Ensure any guest complaints are investigated and rectified to the guest's satisfaction.
- Ensure that all Laundry Associates hand over all lost property as soon as it is found.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. #J-18808-Ljbffr
▶️ Assistant Laundry Manager
🖊️ Marriott International
📍 Dubai