F&b Supervisor

F&b Supervisor

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.







In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

We are excited to introduce you to a luxurious and unique urban resort - **Melia Desert Palm**, a proud member of The Melia Collection. The resort is a **five-star boutique property**, offering a wide range of one, two, and three-bedroom **villas**, each featuring an intimate and **completely private pool**, which is highly sought after, especially amongst the **GCC clientele.** Additionally, you can stay in our beautifully curated **suites with a view of the greenery**. What makes this resort stand out is its **equestrian theme**, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and **over 200 horses on the estate**, you will be surrounded by the beauty of these magnificent animals.





If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the **Samana Spa**, or the wellness classes offered in our **large recreation center**. And when it comes to dining, you will be spoilt for choice with **three delightful restaurants** to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and **25 minutes from Dubai Mal**l, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the **tranquility **of the lush estate while enjoying spectacular **views** of the dramatic **Dubai skyline**.

At **Melia Desert Palm Member of Melia Collection**,





we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. **#LI-MR1**

The **F&B; Supervisor **is responsible for below tasks and others assigned by thier departments as necessary.
- To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on colleague satisfaction and delivery of prompt, courteous service.
- Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.






- Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all outlets.
- Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills whenever possible to maximize revenues.
- Prepare food and beverages requested by guests. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.).
- Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation
- Train, maintain and enforce Melia Desert Palm - Member of Melia Collection Service Standards
- Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
- Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
- Be on the floor during entire meal period and ensure adequate coverage
- Ensure that only a quality product is being served
- Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
- Assist any colleague in his/her job performance, when required,

▶️ F&b Supervisor
🖊️ Melia Hotels International
📍 Dubai