12 Oct
Max express courier services
Dubai
Job Profile: Customer Service Executive (Female Only)
Number of Vacancies : 2 Nos
Work Time - 9:00 am to 9:00 PM
Languages Preferred : English, Malayalam, Hindi. Arabic would be an added advantage
Freshers with good communication are welcome
Max Express Courier Service L.L.C. is seeking enthusiastic and customer-focused Call Centre Representatives to join our team. As the first point of contact for our customers, you will play a key role in providing excellent service and support. You will handle a variety of inquiries, assist with tracking packages, and resolve any issues related to our courier services.
**Key Responsibilities**:
- Answer incoming calls from customers with inquiries related to courier services,
package tracking, delivery statuses, and more.
- Provide accurate information and resolve customer issues efficiently and courteously.
- Handle and escalate customer complaints as needed, ensuring a timely resolution.
- Assist customers with booking courier services, including scheduling pickups and deliveries.
- Update and maintain customer records in our database.
- Collaborate with other departments to ensure customer satisfaction.
**Job Types**: Full-time, Permanent
Pay: AED2,400.00 per month
▶️ Female Customer Service Executive - Call Center
🖊️ Max express courier services
📍 Dubai