Team Lead - Rider Quality Support

Team Lead - Rider Quality Support

12 Oct
|
Talabat
|
Dubai

12 Oct

Talabat

Dubai

What’s on Your Plate?

- Ensuring adherence to performance standards and operational protocols. Develop and manage patrollers' rosters based on city requirements and special events.
- Analyze performance data to manage and enhance patroller performance. Create and maintain comprehensive reports to identify areas of concern and showcase findings to the City Manager.
- Ensure patroller compliance with uniforms, data handling, tasks, and environmental health and safety regulations. Conduct spot checks and create SOPs for various patroller procedures.
- Design and deliver training programs to upskill patrollers, ensuring they meet and exceed job requirements.
- Serve as the primary contact between patrollers and various internal teams






- Oversee the documentation of legal fines, vehicle compliance, and the tracking of all legal document expirations. Prepare patroller invoices and purchase orders for financial processing.

What Did We Order?

- Qualifications: Diploma or Bachelor's degree with experience in logistics, operations, or a related field. Proficiency in data analysis and Microsoft Office Suite (Excel, Word)
- Skills: Strong leadership and conflict management skills, excellent time management, and the ability to work in a fast-paced environment. Must possess a solution-oriented mindset and the ability to manage complex logistical operations.
- Experience: At least 2-3 years of experience in a leadership role managing a logistical or driver team. Previous experience in compliance, training, and performance management is preferred.
- Language: English (Must)






- Hindi / Urdu (Preferred)
- Arabic (Optional)
- Additional Requirements: Flexibility in work hours and availability for travel. A driving license is preferred."

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▶️ Team Lead - Rider Quality Support
🖊️ Talabat
📍 Dubai

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Team Lead - Rider Quality Support

Team Lead - Rider Quality Support

Job Description This role is responsible for overseeing the operational effectiveness of the tPatroller team within an allocated sector. This position entails leading a team dedicated to ensuring rider compliance, managing performance, and upholdin [...]
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Team Lead - Rider Quality Support

Team Lead - Rider Quality Support

Company Description Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat's local roots run deep, offering a real [...]
Dubai
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    Dubai
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Team Lead - Rider Quality Support

Team Lead - Rider Quality Support

Company Description Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a rea [...]
Dubai
18 Oct
    Dubai
    18 Oct

Team Lead - Rider Quality Support

Team Lead - Rider Quality Support

What’s on Your Plate? - Ensuring adherence to performance standards and operational protocols. Develop and manage patrollers' rosters based on city requirements and special events. - Analyze performance data to manage and enhance patroller perfo [...]
Dubai
12 Oct
    Dubai
    12 Oct
Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: team lead - rider quality support