12 Oct
Rotana Hotels and Resorts
Abu Dhabi
- Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction
- Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inventory, while controlling room availability in high occupancy periods
- Actively involve in promoting and selling companies loyalty program, Food & Beverage events / in house facilities and hotel / company partners
- Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts
- Lead and coach the team towards achieving highest level of exceptional guest service and colleague satisfaction results through the application of all corporate and property standards and policies
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▶️ Front Desk Manager - Arabic Speaker
🖊️ Rotana Hotels and Resorts
📍 Abu Dhabi