Operations Executive

Operations Executive

We are seeking an Operations Executive to assist the Chief Operating Officer to oversee and facilitate the day-to-day operations of MyGolf Dubai. The Operations Executive will play a critical role in ensuring the smooth functioning of the venue, delivering top-notch services to our members and guests, and maintaining the facility's high standards. This position will require a strong mix of operational, administrative, and customer service skills.

**Key Responsibilities**:

- **Operations Support**:

- Ensure a smooth running of the venue operations, including Academy, F&B;, and Marketing.
- Manage and schedule team rosters, ensuring proper coverage of the operational areas.
- Provide guidance and support to staff,





ensuring they perform their roles effectively.
- Suggest training needs and conduct trainings if required.
- Ensure proper reporting and communication flow in the entire venue.
- Assist the COO with adhoc tasks, as allocated.
- **Customer Service**:

- Provide excellent customer service to members and guests.
- Handle inquiries, resolve issues, and address feedback in a professional and friendly manner.
- **Safety and Compliance**:

- Enforce safety protocols to ensure the safety and compliance with relevant regulations and standards.
- **Financial Management**:

- Assist in budget planning and control of expenses.
- Monitor revenue generation and identify opportunities for growth.

**Qualifications**:

- Bachelor's degree in business management, hospitality, or a related field (preferred).
- 2+ years of experience in a similar role within the golf or sports industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.






- Knowledge of golf and recreational facility operations is a plus.
- Proficiency in basic computer software for operations management.

**Working Conditions**:

- This role involves working weekends and holidays, given the nature of the golf industry.
- Physical activities such as walking, standing, and occasional lifting may be required.

**Salary**: AED4,000.00 - AED7,000.00 per month

Application Question(s):

- Does the mentioned salary range match your expectations for the role?

**Experience**:

- Operations (front desk/F&B;/retail): 1 year (required)