12 Oct
Kerzner International
Dubai
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care, and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder, and surprise, where we seek to exceed our guests’ expectations at every possible turn.
About The Role
As an Assistant Manager, VIP Services, you will assist and lead the day-to-day VIP Services operation, ensuring exceptionally high standards of service delivery, training, personalization, professionalism, and guest needs are seen to. You will be responsible for servicing and assisting our VIP guests in a 24/7 operation,
creating and delivering bespoke experiences that maximize all the world-class experiences that Atlantis Dubai has to offer. In addition to all operational needs within the VIP Services department, you will coach team members, deliver department KPIs, look for ways to enhance service offerings, and where necessary, lead the performance management/disciplinary process of team members with guidance from the Head Butler or VIP Services Manager. An ideal candidate must demonstrate a clear passion for service, people, training, and willingness to learn various areas of resort operations through a highly detailed, organized, and ‘on the ground’ approach.
About You
If you have a Diploma or Associate Degree or alike, in a related field with extensive luxury 5-star Butler experience with a minimum of 2 years as a Senior Butler or Assistant Head Butler, then we invite you to apply for this unique opportunity! Ideally, we are looking for fluency in one of the following languages: Russian, German, Arabic, French, Spanish, or Chinese.
Join a team that is adventurous, creative, warm-hearted,
and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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▶️ Assistant Manager, VIP Services
🖊️ Kerzner International
📍 Dubai