11 Oct
Concentrix
Dubai
About the job
At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.
We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.
Join us!
What the role looks like:
- Achieve your revenue-based quota by renewing products/services;
- May have to offer upsell opportunities when applicable;
- Work within the dedicated territory for clients;
- Provide accurate weekly/ monthly/ quarterly sales forecast;
- Product knowledge and understanding of services to effectively assess client needs and requirements;
- Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value;
- Manage customer contacts through phone and email each day – majority of communication is outbound;
- Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner;
- The working hours for this role are M/F from 09:00AM – 18:00PM;
- Work from the comfort of your home (remote position).
Your Profile:
- Fluent in English ;
- Experience working in a customer service or sales environment will be considered as an advantage;
- Prior success in achievement of individual and/or team sales quota/goals;
- Ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships;
- Aptitude and success to learn and optimize new technology and data;
- Excellent communication skills (verbal, written);
- Ability to manage multiple priorities effectively, with proven success.
What we offer:
- Friendly multicultural and multilingual environment;
- Mentoring, training, and career development programs;
- Happiness programs and internal social events;
- Additional health care package;
- Benefits and discounts - food vouchers, Multisport card, etc.;
- Birthday Time Off;
- Volunteer Time Off.
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▶️ Sales Representative with English
🖊️ Concentrix
📍 Dubai