10 Oct
Hyatt Hotels
Abu Dhabi
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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
— Peggy Focheux Duval: Director of Learning & Development, France
Responsibilities
- Handle all leads from the sales team and direct client inquiries regarding group and banqueting requests.
- Maintain a close working relationship with the client from the initial proposal sending to onsite liaison between hotel and organizer.
- Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally.
- Review function blocked by you weekly to ensure that all business on the books is “live” and traced, and tracked for confirmation.
- Ensure that all agreements (groups and catering contracts) follow the established hotel policies and procedures and are based on sound commercial judgment.
- Implement all credit and collection procedures established by the hotel following the established Credit Policies & Procedures.
- Develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
- Develop excellent knowledge of Opera and Envision systems to be competent in checking reservations, room type availability, and function space availability.
- Have strong hotel product knowledge and be well versed in up-selling techniques.
- Ensure that all catering contracts follow the established Hotel Policies & Procedures and are based on sound commercial judgment.
- Apply correct booking procedures in relation to group room allocations, meeting set-ups, catering terms, and contractual agreements.
- Carry out all events in an innovative and stylish fashion that reflects positively on the customer’s event and remains a positive brand contact for Park Hyatt Abu Dhabi.
- Maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel as per Park Hyatt Abu Dhabi Hotel and Villas procedures.
- Entertain potential and current customers based on business priorities.
- Attend and participate in site inspections.
- Understand contribution margins for each product and work with respective heads of departments to maximize operating results.
- Achieve targets in terms of the number of Group Room Nights, Average Rate, Banquet Covers, and revenue as set by the Director of Sales & Marketing and Director of Sales.
Qualifications
Minimum 2 years work experience in government, weddings, and MICE segment or in a similar role in a luxury international brand hotel within UAE.
Good understanding of selling techniques and banquet knowledge.
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▶️ Sales Executive - Groups & Events
🖊️ Hyatt Hotels
📍 Abu Dhabi