10 Oct
Reap HR Consultancy
Dubai
Job Description
We are seeking an experienced a female Housekeeping Supervisor to join one of our clients in Dubai. Your role will be to manage a team of housekeeping staff and ensure smooth operational activities.
Ensuring efficiency, quality, and customer satisfaction. As a housekeeping Supervisor you have to manage and support assistants, drivers and any other relevant staff, by encouraging them to deliver high-quality services to clients.
Key Responsibilities :
Team Management :
- Supervise and coordinate the work of studio assistants and drivers
- Schedule shifts and assignments for the team to ensure adequate coverage and efficient workflow.
- Provide training and guidance to new employees,
ensuring they adhere to studio standards and procedures.
- Establish and enforce company's grooming standards, ensuring a professional appearance at all times.
- Provide guidance and resources for personal grooming and hygiene practices as needed.
- Conduct periodic checks to ensure compliance with grooming policies and address any concerns or issues promptly.
Client Relations :
- Interact with clients to understand their needs and ensure their requirements are met.
- Address client inquiries, concerns, and complaints promptly and professionally.
- Maintain positive relationships with clients to encourage repeat business and referrals.
Operational Efficiency :
- Ensure all equipment is properly maintained and in working order.
- Monitor inventory of supplies and place orders as needed to replenish stock.
- Oversee the inventory of items, equipment, and supplies used.
- Ensure items are organized, catalogued, and readily accessible.
- Coordinate the procurement and maintenance of equipment.
Car Management :
- Maintain the studio's cars
- Schedule regular maintenance and inspections of all vehicles to ensure safe and reliable operation.
- Coordinate transportation logistics for assistants assignments, including vehicle preparation and driver assignments.
Quality Assurance :
- Review assistants and drivers to ensure they meet quality standards and client expectations.
- Provide constructive feedback to staff to enhance their skills and performance.
- Conduct periodic quality checks to uphold the company's reputation for excellence.
Requirements
Required Skills and Qualifications :
- Proven Housekeeping supervisor experience (minimum 1-3 years) in a supervisory role within a Hospitality, Customer Service or similar environment.
- Cleaning,Housekeeping.
- Strong leadership and interpersonal skills, with the ability to motivate and mentor a team.
- Excellent organizational and time management abilities to prioritize tasks effectively.
- Attention to detail and a commitment to delivering high-quality results under tight deadlines.
- Problem-solving skills to address scheduling conflicts, equipment requests, and other operational issues efficiently
- Ability to accommodate flexibility in day-off arrangements as per business needs, willing to work on weekends & holidays
Benefits
Benefits :
- Competitive salary based on your experience.
- Visa & Medical insurance as per UAE Law.
- Opportunities for professional development and career growth.
- Dynamic and creative work environment.
Job Type : Full-time
Gender :
Female only
Nationality : Filipino, Myanmar, Indonesian, Malaysian, Nepalese
Salary : AED4,500.00 - AED5,500.00 per month
Experience :
Housekeeping Supervising : 1 year (Required)
Language :
English (Required)
Requirements
Knowledge about leadership ,supervisory Experience and knowledge of Housekeeping,Cleaning Knowledge about Cosmetics and products related to beauty Fluent in English